What is a Patient-Centered Medical Home?
A Patient-Centered Medical Home is a care delivery model that is patient-centered, comprehensive, team-based, coordinated, accessible, and focused on quality and safety. The medical home team at Health First aims to be your partner in healthcare by serving as your medical home. At Health First, we partner with hospitals, medical clinics, specialists, testing facilities, pharmacies, and other places. Wherever your journey takes you, your Health First team will help guide the way and coordinate your care. Health First achieved a level 3 designation.
It’s Not a Place — It’s a Partnership!
Health First puts you at the center of your care, working with you to create personalized plans to meet your goals. We are focused on getting to know you and earning your trust. Technology makes it easy to get healthcare when and how you need it whether by e-mail, after-hour phone calls, mobile apps, or electronic resources.
NCQA Patient-Centered Medical Home Recognition
“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows Health First Community Health Center has the tools, systems and resources to provide its patients with the right care, at the right time.” Health First achieved a level 3 designation.
NCQA Patient-Centered Medical Home Behavioral Health Distinction
NCQA Distinction in Behavioral Health Integration helps primary care practices better integrate behavioral healthcare into their practices. This Distinction acknowledges PCMH-recognized practices that excel in this area.
What does this mean for you?
- We have the right resources, evidence-based protocols, standardized tools and quality measures in the primary care setting to manage the broad needs of patients with conditions related to behavioral health.
- Our medical team has proven an enhanced level of care and improved access, clinical outcomes, and patient experience.
